CPS Priority Support
Dedicated direct phone line and email helpdesk. Our experts will figure out what's wrong - fast, and offer technical support, membership help, and product advice.
Even more reasons to sign up
Keep your kit in tip-top condition, with CPS discounts on Canon maintenance from Canon Service & Repair Centres.
As a CPS member, when you send your product for chargeable repairs or maintenance services at the Canon Service & Repair Centres we will ship it back to you free of charge.
We're present at most major spectator events worldwide - supporting our accredited Canon Photographers. Our expert support varies per event, including: free loans, technical support, free clean and checks, minor repairs plus Priority Queueing for CPS Members - so you won't miss a second of the action.
Sign up for free in minutes to discover your membership level; and manage your Kitbag, Points, and Special offers, all in one place.
A warm welcome from us to you, with a bespoke welcome pack in the post. Look out for your membership card which gives you quick access to CPS service and support in our service centres and at events.
FOR A CAMERA COMPANY TO SUPPORT YOU IN A TIME OF CRISIS, IS SPECTACULAR!
Register all your Canon products to discover your points. Your total points give you your membership level and benefits. (Benefits may differ between countries)
Priority Support Helpdesk
Fast Track servicing 1
Free backup loans 2
Discount on maintenance 3
Worldwide support at events 4
An example of Canon kit that qualifies your for sliver membership.
500 points required.
An example of Canon kit that qualifies your for gold membership.
1000 points required.
An example of Canon kit that qualifies your for platinum membership.
1600 points required.
The Europe, Middle East & Africa (EMEA) countries that currently offer the full CPS Programme are:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, South Africa, Spain, Sweden, Switzerland and United Kingdom.
CPS Service and backup loan facilities are not available in the following countries or territories, however service can be arranged with the named country:
Âland Islands (Sweden), Andorra (Spain), Canary Islands (Spain), Ceuta & Melilla (Spain), Gibraltar (Spain), Greenland (Denmark), Guernsey (UK), Isle of Man (UK), Jersey (UK), Liechtenstein (Switzerland), Monaco (France), San Marino (Italy) and Vatican City (Italy). Extra shipping, tax and customs charges may apply. Please contact the relevant Service Centre in advance.
In the following CPS countries the Fast Track repair turnaround is 5 days and backup loans are not available:
Croatia, Estonia, Kazakhstan, Latvia, Lithuania, Slovenia, Turkey, Ukraine and United Arab Emirates.
Professional photographers and videographers can also register for CPS membership in the following countries:
Algeria, Armenia, Azerbaijan, Bahrain, Belarus, Bulgaria, Cyprus, Egypt, Georgia, Greece, Iceland, Iran, Israel, Jordan, Kuwait, Lebanon, Macedonia, Malta, Nigeria, Oman, Qatar, Saudi Arabia, Serbia, Slovakia and Uzbekistan. Although CPS Service and backup loans are not available in these countries, CPS members from these countries can still take advantage of the appropriate level of CPS Service when they travel to the countries that do offer these services.
Other benefits such as offers, events, experiences, service discounts vary and may not be available in your home country or territory.
Canon Professional Services (CPS) is a dedicated service for professional and semi-professional photographers and videographers who use Canon products. Fast service and repairs for kit, inspirational events and experiences, and exclusive special offers are some of the many benefits offered to our CPS Members in Europe, Middle East and Africa (EMEA).
The majority of Canon products related to photography or videography have points. Simply select your product during registration to find out its points. Once you have fully completed your product details, these points will be added to your account. Your total points from all products you register make up your membership level. A product's points may reduce over time, and cannot be redeemed or exchanged.
Simply sign up and begin adding your products to find out how many points your kit could get you. You don’t have to finish your registration to discover how many points your equipment is worth - just come back later and finish off to receive your points.
Registering with CPS is quick and easy and you'll get instant membership - just sign up with your contact details. To start collecting points towards your membership level, you'll need to register your products. Don't worry, it's super simple and you can enter the information in your own time. You'll need your serial number, retailer name, and country and date of purchase. Once this information is validated, you'll see the points in your account. Please ensure product details are correct, and you have proof of purchase for your products as we may request it when you need to use your benefits or in the event of a Warranty claim.
We have over 3,000 Canon products eligible for registration - including most of our cameras, lenses, printers, and even accessories. Remember to add both old and new equipment, and even Canon products bought outside of your home country could give you points. 120 of our Pro Canon products qualify for Fast Track - which means they can be repaired in as little as 2 days, subject to your membership level.
Your CPS membership entitles you to support and benefits across all participating countries across Europe, Middle East, and Africa when you travel. Benefits may differ between countries, so please check the participating countries for more information.
If you are a Canon EMEA member you may be able to take advantage of Canon priority services outside of Europe, Middle East, and Africa with a valid CPS membership card. However, benefits may differ to benefits offered in your home region.